The Pet Emporium
Quick search 

About Us Pet Emporium are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at enquiries@petemporium.co.uk.

Our Contact details:

The Emporium Pet and Animal Feed Centre

Unit 7

Barradale Farm

Headcorn

Kent TN27 9PJ

England

Tel/Fax (0)1622 890 446

Making A Purchase Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order. Only orders for the U.K mainland accepted.

We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.

Delivery Schedule All prices displayed include delivery charges within the UK Mainland. We endeavour to deliver within10 working days.

Please note the weights shown against the products are the content weight. The gross weight will include the weight of any packaging.

Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Tax Charges For orders made from the UK 17.5.% VAT is added.
Credit Card Security All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
Guarantee We guarantee your satisfaction. All of our products come with a 14 day no quibble guarantee. Manufacturers guarantees will in most cases exceed this for faulty products.Please note that you may return the goods to us within 14 days but postage is at your expense unless the goods are faulty.
Reaching Us If you need to reach us, please email us on enquiries@petemporium.co.uk, alternatively, you can call or fax on

+44 (0)1622 890 446

or write to us at

The Emporium Pet and Animal Feed Centre,

Unit 7

Barradale Farm

Headcorn,

Kent,

TN27 9PJ

England.

Privacy Policy Pet Emporium do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option.

All personal details will be STRICTLY confidential and will NOT be shared with any other party. We use the finest encryption systems available to ensure your credit card details are sent in a secure format.

Returns Policy If any item purchased fails to please, we guarantee a full refund, if the goods are returned, unused, within 14 calendar days.Please note that the cost of return postage is yours unless the goods are faulty.I
Remittance Terms You can either pay online, or if you prefer you may telephone your order and we'll take your details over the phone. Alternatively, forward your order together with cheque/postal order by post.